MAD DIAMOND Privacy Policy

1. Our Commitment

At MAD DIAMOND, we value your trust and take the protection of your personal information very seriously. This policy explains what data we collect and how we use it to offer you the best shopping experience.

2. What information do we collect?

We only collect what is necessary to manage your order and improve your experience:

• Contact data: Name, address, phone number, and email.
• Payment data: Information necessary to process your purchases (always through encrypted and secure methods).
• Account information: Username and browsing preferences.
• Technical usage: IP address, device type, and how you browse our website (cookies).

3. How do we use your data?

We use your information primarily to:

• Manage your orders: Process payments, shipping, and returns.
• Customer service: Answer your questions and manage your relationship with us.
• Marketing: Send you updates or promotions (only if you have given us your consent) and show personalized advertising.
• Security: Prevent fraud and protect our store.

4. Do we share your data?

We only share information with third parties when strictly necessary for our operations:

• Logistics partners: Shipping companies to deliver your orders.
• Marketing: Advertising services to improve our offerings.

We will never sell your personal data to third parties.

5. Your Rights

Depending on where you live, you have the right to:

• Access and correct: See what data we have about you and ask us to correct it.
• Delete: Request the deletion of your personal data.
• Opt-out: Withdraw your consent for marketing communications or personalized advertising at any time.

6. Security and Retention

We implement security measures to protect your information during transit and storage. We retain your data only as long as necessary to comply with our legal obligations and manage your account.

7. External Links

If you click on links outside of MAD DIAMOND, we are not responsible for the privacy policies of those sites. We recommend reviewing them.

8. Questions?

If you have any questions about this policy or want to exercise your privacy rights, contact us at: no-reply@maddiamond.es